Welcome to Mercy House Teen Challenge Crafts Center

Customer Service

 

Shipping & Delivery
We process many custom orders. We also make many of our orders as they come. As a result we ask that all donors allow up to six weeks for delivery of their gifts. Should you have any questions as to the status of your order, you can view it by visiting the Orders and Returns page.
Privacy & Security
We do not store any credit information on our servers. We take the precautions with all of your personal data. We will never sell your information to any third parties.
Returns & Replacements
If you are disatisfied with your gift, please initiate a return on the Orders and Returns page.
Ordering
To order an item, simply click the "Add to Cart" button next to each item you'd like. A minimum gift is required, which is also displayed next to each product.
Payment, Pricing & Promotions
We accept payment via Paypal. This is the most secure way for us to operate. We have minimum gift requirements, displayed per gift that you would like to receive. From time to time we may have a special fundraising event where we will display a great gift, at a great donation level, these will only last for a stated amount of time.
Viewing Orders
Should you have any questions as to the status of your order, you can view it by visiting the Orders and Returns page.
Updating Account Information
To update your account information, visit the My Account page.